GET YOUR ANSWER

If you have any queries, please do not hesitate to contact us. We aim to reply within 8 hours.

For general or customer enquiries please use the contact form below or email us at info@saintdumont.com

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FAQ

How long does it take for my order to arrive?

Once shipped, orders typically take 6 to 10 business days to arrive, depending on your location.

How can i track my order?

The tracking code is sent to you along with the order confirmation email right after your purchase. You can use it to check the status of your delivery here: Track Order

What guarantees do you offer?

We stand by the quality of our products with:

  • 2-Year Warranty: Covers manufacturing defects.
  • 40-Day Satisfaction Guarantee: You can return your order within 40 days if you’re not satisfied.

Do you offer item replacements for free?

Yes, if your watch is defective or damaged upon arrival, we’ll replace it at no additional cost. Simply contact us with proof (photos or videos) of the defect to initiate the process.

What materials are used in Saint Dumont's jewelry and watches?

Our watches are crafted using stainless steel for exceptional durability and feature sapphire glass, known for its scratch resistance.

Additionally, they are 3ATM water-resistant, making them suitable for everyday use, including splashes and rain.

What are the available payment options?

At Saint Dumont, we offer various payment options for your convenience and security. We accept the following payment methods:

Credit & Debit Cards – Visa, Mastercard, American Express, Maestro

Digital Wallets – Apple Pay, Google Pay, Shop Pay

PayPal – For fast and secure payments

Is it possible to change my order or shipping address?

Yes, you can modify your order or update your shipping address within 12 hours of placing the order. Contact us immediately with the correct details so we can make the necessary changes.